Finally a customer service with a difference.
I recently bought a Nikon D80 from BH Photo Video and had to immediately exchange it due to a bunch of hot pixels on the CCD. Their customer service is arguably one of the best I’ve encountered on the web.
I had to call them twice for various clarifications and the telephonic conversations were a breeze. They promptly answered questions and did whatever possible to make me happy.
If you are buying camera/video equipment, here’s a company that will relentlessly help you until you are satisfied. Three Cheers !!